Privacy and Cookies Policy

Redwax is committed to protecting and respecting your privacy. We own and operate the server on which this website sits.

This Privacy and Cookies Policy applies to all users of the website.

Please read this Privacy and Cookies Policy carefully to understand our practices regarding your personal data and how we will handle it.

We will only use your personal data in the manner set out in this Privacy and Cookies Policy. We will only collect personal data where it is necessary for us to do so and where it is relevant to our dealings with you. We will only keep your personal data for as long as it is relevant to the purpose for which it was collected or for as long as we are required to keep it by law.

For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is Redwax Ltd, a company registered in England and Wales under company number 08018210, registered at Kemp House, 152 City Road, London, EC1V 2NX. Our registration number with the Information Commissioner's Office is ZA060835.

Information we may collect from you

We may collect and process the following data about you:

  • Your name, email address and telephone numbers.
  • Information that you provide by filling in forms on the Website. This includes information provided at the time of requesting further information from us.
  • If you contact us, we may keep a record of that correspondence.

By submitting somebody else's data to us or the Website, you must ensure that you have full authority and consent to supply us with that data on their behalf and you warrant to us that you have that authority.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Cookies

This website uses cookies. Cookies are tiny text files which identify your computer to our website as a unique user when you visit certain pages on the website and they are stored by your internet browser on your computer's hard drive.

We only use cookies for your convenience in using the website. Your browser can be set to not accept cookies and this website will continue to work for you.

If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.

Please note that we collect data from the website about use of the website using a web analysis tool which uses cookies that can be used to generate pseudonyms for a user's profile. This means that use cookies (which may be stored on your computer after you leave the website) can store information about your visit.

The Website uses the following cookies:

Name Expiration Date Purpose
PHPSESSID End of Session Keeps track of which part of the site you are on for your convenience.  No exchange of personal information is involved.
_gat
_ga
__utma
__utmb
__utmc
__utmz
__utmv
up to 2 years Google Analytics cookies. These cookies are used to collect information about how visitors use the Website. We use the information to compile reports and to help us improve the Website. The cookies collect information in an anonymous form, including the number of visitors to the Website, from where visitors have come to the Website and the pages they visited once at the Website.
cookieconsent_dismissed up to 1 year Confirms acceptance of cookies being stored.
TawkConnectionTime
Tawk_%IDENTIFIER%
__tawkuuid
Up to 10 years Provides our live chat functionality so that we can help you.
WHMCSAffiliateID up to 2 years This cookie is used to track if you were referred to the site by an affiliate and lets us track the effectiveness of such referrals.
WHMCSLinkID up to 2 years This cookie is used to track how you entered the site and shows us the effectiveness of our marketing campaigns.
WHMCSUID
WHMCSPW
up to 2 years These cookies is used for the "Remember Me" functionality of the client area, if you choose to tick the option.

Where we store your personal data

We use industry standard security and firewalls on the servers where your information is held. We advise you to change your passwords regularly and to never disclose these to third parties.

To maintain security, we may request proof of identity before we disclose personal information to you.

Sadly, the transmission of information via the Internet cannot be guaranteed to be 100% secure. We will do our best to protect your personal data, however, no guarantees are given as to the security of the data transmitted to the website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Other than as set out in this Privacy and Cookies Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy and Cookies Policy or unless we are required to do so by law.

Other websites

The Website may, from time to time, contain links to and from the websites of our other business identities, partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Consent

By submitting data to us and using the website, you consent to our use of your data and of anyone you represent in the manner set out in this Privacy and Cookies Policy (as amended from time to time, as described below) and you are responsible for ensuring that you have authority to consent on behalf of anyone about whom you submit data to us.

Please note that you can revoke any consent you have given us under this policy at any time by contacting us, and referencing this Privacy and Cookies Policy in the email subject line, using the body of the email to say what consent you are revoking.

Changes to our Privacy and Cookies Policy

Any changes we may make to this Privacy and Cookies Policy in the future will be posted on the website and, where appropriate, notified to you by e-mail. Each time you enter the Website, you agree that the Privacy and Cookies Policy current at that time shall apply to all information held by you.

This Privacy Policy was most recently updated on 13th March 2016