I.T Support For Business
We have over 10 years experience in providing I.T support to businesses just like yours. It's what we do!
Whether you're a one-man-band or a much larger company needing either complete direct IT/computer support, or you require some additional IT expertise, external IT consultancy or help at the server level, we can help!
We offer 2 types of business I.T. Support
Wondering whether we're right for your business? Have no fear...we work with a broad cross-section of business....below is a sample...but if you're not there, it doesn't mean we're not able to help!
- Local Government
- Accountants & Bookkeepers
- Planning & Surveyors
- Furniture Makers
- Property & Estate Agents
- Software Developers
- IT Support Companies & Digital Forensics
- Community Interest Companies
- Financial Services
- Golf Clubs
Over the years we have assisted businesses with and gained expertise in a huge range of technologies at all levels of IT, Networking, Computing, Software, Virtualisation, Security, Video Surveillance, Enterprise WiFi and Telephony (VoIP) ...the following is a brief breakdown.
- Windows, Linux & Mac OS X
- Desktops & Servers
- Exchange Server & SQL Server
- Office 365
- Video Surveillance Systems
- Hardware Support
- Cloud Services
- Telephony (VoIP) Systems
- WiFi Systems for Public Spaces, Pubs & Office
What IT Support do we actually do?
The terms 'IT Support' or 'Computer Support' mean different things to different people. Because of this, we offer a very broad range of services. To shortlist....
- Computer & Laptop Repairs & Upgrades
- New Computers
- Software Upgrades
- Consolutation & Migration Projects
- Data & Systems Recovery
- Systems Design
- Disaster Recovery Planning
- Networking Maintenance & Installation
- Bespoke Cabling - Connecting PC's to CNC machines for example
- Site-to-Site Connectivity (VPN's)
- Connectivity Services (Internet/WAN)
- Bespoke WiFi Installations
Can't find the help you need listed here? Please get in touch; We're are sure to offer a solution.
IT Support Services
We offer IT Support services to business is 2 ways:
Ad-hoc I.T. Support: Something breaks, you cal us and we come and fix it. This is intended mainly for new clients with emergencies, although we do have some clients who opt for this on an ongoing basis, perhaps because their I.T. is less important, or they perhaps have some existing 'know-how' in house.
Business I.T. Support packages: Hassle free assurance that your systems are being looked after and maintained in the background, to minimise the likelihood of something breaking. This is for clients who depend on their I.T. for the functioning of their business. We are not prescriptive with this, but some examples of the things that might be included can be found on the Managed Business IT Support page. Monitoring support packages start at around £5/month/PC....about the cost of a coffee and a cake, to know somebody is watching over your IT! We tailor a package of benefits to meet the needs of your business. Don't worry, there's no commitment to proceed with anything...so to get started, just pop your details into this form and well be in touch real soon!
What our customers say...
Redwax migrated our Exchange email to their hosted platform and installed a new server to hold our company data to feed a network of 14 computers. They seamlessly switched from our old server to the new one without any disruption to our business. Since it was installed in 2014 it hasn’t missed a beat and has enabled our business to enjoy robust data access and continuous email communications (both mobile and desktop).
Mike Hopkins, MD, Sotrm Geomatics
Redwax have hosted and supported my website since 2010 and I have been very pleased with the service and support.
Susan Lewis, Business Growth Advisor at Nigel Botterill's Entrepreneur's Circle